PRIVACY POLICY

Last Updated: August 2026

Sagson Portal ("Sagson", "we", "us" or "our") is committed to protecting the privacy and personal information of learners, clients, instructors, partners and visitors who use Sagsonportal.com and our related online services.

This Privacy Policy explains what information we collect, how we use and protect it, when it may be shared, and the choices and rights available to users.

By accessing or using Sagson Portal, you acknowledge the practices described in this Privacy Policy.

We may collect personal information that you provide directly to us, including:

• Name
• Email address
• Telephone number
• Country or location
• Billing and contact information
• Account and registration details
• Course and programme enrolments
• Learning progress and completion records
• Assessment or certification information, where applicable
• Communications, enquiries and feedback submitted to us
• Information provided when purchasing courses, products or services

We may also automatically collect certain technical information when you use our website, such as:

• IP address
• Browser and device type
• Operating system
• Pages visited
• Date and duration of visits
• Referring pages or websites
• Cookie and similar technology information

This information may be used to operate, secure and improve Sagson Portal and understand how our services are used.

We may use personal information to:

• Create and manage user accounts
• Process course and programme registrations
• Provide access to purchased courses, products and services
• Maintain learner progress and completion records
• Issue certificates or other records where applicable
• Process and administer payments and refunds
• Respond to enquiries and provide customer support
• Send payment, registration and service confirmations
• Communicate important information concerning courses or services
• Improve our website, learning platform and user experience
• Analyse website and service usage
• Maintain the security and integrity of our systems
• Comply with applicable legal and regulatory requirements
• Send information about relevant services, programmes or offers where permitted and, where required, with your consent

We do not sell or rent personal information to third parties.

Payments made through Sagson Portal may be processed through authorised third-party payment service providers.

Sagson Portal does not store complete credit or debit card details on its own systems where payment information is processed directly by the relevant payment provider.

Payment providers may process personal and financial information in accordance with their own privacy and security policies.

Payment information will not be sold, rented or disclosed to third parties except where necessary to process transactions, prevent fraud, comply with legal requirements or provide the requested service.

Sagson Portal uses cookies and similar technologies to operate the website, remember user preferences, understand website usage and improve our services.

Depending on the functionality of the website, cookies may include:

• Necessary cookies required for the website and platform to function;
• Performance and analytics cookies used to understand website usage and performance;
• Functional cookies used to remember preferences and improve functionality; and
• Targeting or marketing cookies, where applicable.

Where required, users may manage their cookie preferences through the cookie consent settings available on the website.

Disabling certain cookies may affect the functionality or availability of some website features.

We may share personal information with trusted third parties where reasonably necessary to operate Sagson Portal or provide requested services.

These may include:

• Payment processors
• Hosting and technology providers
• Learning-management and educational technology providers
• Email and communication service providers
• Analytics providers
• Professional advisers
• Accreditation, certification or awarding organisations where relevant to the programme or service
• Regulatory or governmental authorities where required by law

Third parties receiving personal information on our behalf are expected to process it only for the relevant purpose and in accordance with applicable data-protection requirements.

We may also disclose information where reasonably necessary to comply with a legal obligation, court order or lawful request from a competent authority, or to protect the rights, security or legitimate interests of Sagson Portal or its users.

If Sagson Portal or the relevant business is involved in a merger, acquisition, restructuring, financing or transfer of assets or ownership, relevant personal information may be transferred as part of that transaction subject to appropriate safeguards.

Some technology, hosting, payment, educational or other service providers used by Sagson Portal may operate in countries different from the country in which a user is located.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are applied in accordance with applicable data-protection requirements.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining appropriate educational and transaction records, resolving disputes, and meeting legal, accounting or regulatory requirements.

Retention periods may vary depending on the nature of the information and the relevant service.

Where personal information is no longer reasonably required, it may be securely deleted, anonymised or otherwise disposed of in accordance with applicable requirements.

Sagson Portal takes reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include appropriate access controls, secure technology infrastructure and administrative safeguards.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users should therefore also take reasonable precautions to protect their account credentials and passwords.

Depending on the laws applicable to you, you may have rights concerning your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information in certain circumstances
• Request restriction of certain processing activities
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Request a copy or transfer of certain personal information where applicable
• Opt out of marketing communications

These rights may be subject to legal limitations or requirements.

Requests concerning personal information may be submitted using the contact information provided at the end of this Privacy Policy.

Sagson Portal may offer educational programmes or services that are appropriate for younger learners.

Where personal information relating to a child or young learner is collected, we will seek to apply appropriate safeguards and obtain parental or guardian consent where required by applicable law or by the nature of the relevant programme.

Parents or legal guardians who believe that personal information relating to a child has been provided without appropriate authorisation should contact us so that the matter can be reviewed.

Sagson Portal may contain links to websites or online services operated by third parties.

We are not responsible for the privacy practices, security or content of third-party websites. Users are encouraged to review the relevant privacy policies before providing personal information to third-party services.

We may communicate with users regarding their accounts, registrations, purchases, courses and services.

Where permitted, we may also send information about Sagson Portal programmes, products, services, events or relevant opportunities.

Users may unsubscribe from marketing communications using the unsubscribe mechanism provided in the relevant communication or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending essential transactional or service-related communications.

We may update this Privacy Policy periodically to reflect changes to our services, technologies, business practices or applicable requirements.

The updated version will be published on Sagson Portal with a revised "Last Updated" date.

Where appropriate, significant changes may also be communicated through the website, user account or registered email address.

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns regarding the handling of your personal information, please contact:

Sagson Portal
Email: info@sagsonportal.com
Website: Sagsonportal.com

Privacy-related enquiries should clearly state "Privacy Request" in the subject line so they can be directed appropriately.